American department store JCPenney has removed support for Apple Pay from its retail stores, it emerged over the weekend.

The withdrawal of support for Apple’s digital payment system was confirmed on Saturday by the company’s customer service Twitter account in response to a query, but offered no reason for its decision.

The option to use Apple Pay at checkout in the JCPenney iOS app has also been removed, reports Appleosophy, catching many mobile shoppers off guard.

The retailer began trialing Apple Pay in late 2015, before rolling it out to all of its stores across the United States in 2016 and adding support for the mobile payment method to its app for iPhone and iPad shortly after.

JCPenney also made its credit card available on Apple Pay, enabling customers to earn shopping points through its JCPenney Rewards loyalty program, directly in the Wallet app on iPhone.

We’ve contacted JCPenney for more information on their reasoning behind the decision and will update this article if we learn more.

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