Cannot Connect to App Store on iPad

You’re preparing to download that awesome new game from the App Store, latest album from your favorite artist on Apple Music, or open a work file on iCloud and suddenly you can’t access what you need.

Is the App Store down? Is there a problem with Apple Music? Is iCloud down? Rather than scrambling to get in touch with friends or coworkers to ask if they’re having trouble too, you can just head to one simple place.

Here’s how to check statuses of all Apple systems.

Checking Apple system status

Head to the Apple System Status page and you’ll immediately see when a system is experiencing a problem. You can see everything from the App Store to iTunes U to Spotlight Suggestions. If everything is green, everything is working.

Apple System Status All Green

Reviewing issues

In addition to just giving you the current status of the Apple systems, you can get more details on outages. For example, you can see in the screenshot below that the App Store was down yesterday. Click the link for that system and the Resolved Outage to see more information like the timeframe for the downtime and if all or only some users were affected.

App Store Down Apple System Status

Checking other systems, you can see if the outages occurred at the same time like the outage below for Apple Music. Yep, it all happened at the same time yesterday.

Apple Music Down Apple System Status

For developers

Specifically for developers, you have your own System Status page where you can check for things like API, Bug Reporter, and iTunes Sandbox outages. In addition, you can review details about downtime like Completed Maintenance on systems.

Developer Apple System Status

This page also allows you to go directly to that system with the links on the right of each one. This gives you a quick and easy way to see the status of the systems each day and then head to the area you need.

Wrapping it up

When you see that “Cannot Connect to App Store” message it can be quite aggravating. But by checking the Apple System Status page, you can quickly find out if the issue belongs to Apple or if you have troubleshooting to do on your end.

Are you going to bookmark that Apple System Status page?

For additional how-tos, hop over to our tutorials section.